SchedulingHow to Schedule an Exam Appointment

When to Schedule an Exam Appointment

Candidates may not schedule their exam appointment until they have received an Authorization to Test (ATT).

Waiting to call to schedule an exam appointment may significantly limit the selection of dates from which candidates can choose to schedule. Additionally, if candidates wait until their ATT is close to expiring, test centers may not be able to seat candidates prior to its expiration. If this occurs, candidates will be required to reregister and pay another exam fee.

First-time test takers will be offered an appointment 30 days after the request to schedule an appointment. Repeat candidates will be offered an appointment starting 45 days after the last exam attempt. Candidates may decline the appointment offered and schedule later than the 30 or 45 days. If their first-choice date or time is unavailable, candidates will be offered an alternative as close to their first choice as possible. 

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Please Note

Due to high call center volume, it is recommended that candidates schedule their NCLEX with Pearson VUE online.

After scheduling an NCLEX appointment, an appointment confirmation from Pearson VUE will be sent to the email address provided when registering. Correspondence from Pearson VUE will only be available via email. Candidates should verify that all information is correct. If candidates don’t receive a confirmation email, they should contact Pearson VUE Candidate Services.

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Online Scheduling

  1. Visit the Pearson VUE website
  2. Sign in using the username and password (created when registering)
  3. Request preference for date and time of testing at the preferred test center

Telephone Scheduling

  1. Call Pearson VUE Candidate Services
  2. Supply name and ATT number, along with other information to verify identity
  3. Request preference for date and time of testing at the preferred test center

Scheduling at an International Test Center

  • Candidates can schedule an appointment for an international test center either online or over the phone by contacting Pearson VUE Candidate Services.
  • Candidates will be charged an additional, non-refundable fee and value added tax (if applicable) at the time of scheduling.

Missing an Exam Appointment

Failing to arrive for the exam appointment or failing to reschedule/cancel without giving the appropriate notice, will forfeit the exam fee (and scheduling fee if applicable) and the ATT will be invalidated. Candidates will be required to reregister and pay another exam fee. Failure to take the exam will be documented in the registration as a case report which will be viewable by the nursing regulatory body.

Changing an Appointment

To change the NCLEX appointment date, time or location, go to the Pearson VUE website or call Pearson VUE Candidate Services at least one full business day (24-hours) before the scheduled exam date and time as described below:

  • For exams scheduled on Tuesday, Wednesday, Thursday or Friday, call Pearson VUE at least 24-hours in advance of the date and time of the appointment local standard time.
  • For exams scheduled on Saturday, Sunday or Monday, call Pearson VUE no later than Friday and at least 24-hours in advance of the appointment time local standard time.

National holidays should also be considered when rescheduling an appointment, as offices may be closed.

Important Notice

Leaving a message on an answering machine does not constitute giving the required notice for rescheduling or cancelling your exam appointment. Candidates must either reschedule or cancel their appointment on the Pearson VUE website or by speaking with an agent at Pearson VUE Candidate Services and receive a confirmation of unscheduled/rescheduled appointment email.

Changing an International Exam Appointment

To change an appointment at an international test center, candidates must call Pearson VUE Candidate Services. Candidates may reschedule to another international test center without forfeiting the international scheduling fee. If candidates choose to reschedule their exam to a domestic test center, they will forfeit the international scheduling fee.

Changing from a Domestic to International Test Center

To change an appointment scheduled at a domestic center to an international test center, candidates must call Pearson VUE Candidate Services. Rescheduling an appointment at a domestic test center to an international test center will result in a non-refundable scheduling fee and any applicable value added tax.

Changing an Exam Appointment with Testing Accommodations

To change an appointment with approved for testing accommodations, call Pearson VUE Candidate Services at the number listed on the ATT and ask for the NCLEX Accommodations Coordinator.